Delivery Information
1. What is the cost of delivery?
For Delivery within UK
- For orders over £30, Standard 1st Class Royal Mail is free.
- For orders under £30, Standard Delivery costs £2.95.
- For orders over £75, Courier service is free.
- Express Next Day Delivery is charged at £7.50.
- In some circumstances, deliveries to Highlands & Islands, Northern Ireland, Channel Islands and other offshore locations may incur a courier delivery surcharge. The surcharge applies to Express Delivery orders, or for other packages which require courier delivery. Details of any applicable delivery surcharge will be provided during the checkout process. You will be given the option to accept the surcharge, or amend your order as appropriate. Courier deliveries to these locations may take one additional working day.
For International deliveries
- Ireland, Netherlands, Luxembourg, Belgium cost £8.95.
- Germany, France cost £12.
- Austria, Italy, Portugal, Spain, Switzerland cost £14.
- Sweden, Norway, Denmark, Finland cost £15.
- All other European countries £12.
- Rest of the world costs £15.
Customs and Duty
Please note that all shipments to Rest of World destinations may be subject to import duties and taxes, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient.
2. How long will delivery take?
You can choose to have your order delivered by Standard or Express Delivery.
Standard delivery:
Express delivery:
- Standard Delivery: 3-5 working days.
- Delivery by Royal Mail or Courier. Estimated delivery time: 3-5 working days, although delivery can take up to 7 days during busy periods.
- Express Delivery - Next Day (for orders placed before midday). Next day delivery if placed before midday, otherwise the following working day. Delivery Monday to Friday only, excluding weekends and bank holidays. Signature required.
International deliveries may take up to 2 weeks.
3. Where will Running Bare deliver to?
We can deliver almost any order internationally. The only exception is FitFlop products where we cannot deliver to the Republic of Ireland or outside the UK.
4. Is a signature required on delivery?
- A signature is usually required so please choose a delivery address where someone will be available to accept and sign for the package.
- In the case of deliveries by Royal Mail, if there is no one to take delivery, a card will be left giving instructions on how to collect the package from your local sorting office or re-arrange delivery.
- For deliveries by courier, if there is no one to take delivery. a card will be left giving instructions on how to re-arrange delivery.
For additional information on payment methods and other useful information, please see our HELP page.
To track your order, please login to My Account.