INTERNET RETURNS & EXCHANGES

At Running Bare, first and foremost we want you, the consumer, to have a fantastic shopping experience when visiting our website or stores. Nevertheless, we realise that with purchasing items on-line you may wish to return products that are unsuitable. Please note that we can only accept returns delivered within 14 days of the date on the dispatch note with labels attached. This means that the items are unworn, unmarked and in a resalable condition (i.e. in original form). In the unlikely event that your goods are damaged or faulty you are of course entitled to a full refund / replacement, including the cost of sending the item(s) back.

We can either exchange the items for other products or simply issue you with a full refund (excluding the cost of postage).

If you choose to exchange for another size please check the web site for availability by going to the product and clicking on the size you want - if it appears it is available. Please note that there is no additional delivery charge when goods are exchanged.

Alternatively, please contact us on 0870 460 8798 or email Putney@runningbare.co.uk and our staff will be a happy to check for your requirements.

How to Return/Exchange items

Enclosed within the original delivery note is a return form printed on the reverse. Simply fill it in and send the goods with your to the following address:

Internet Returns 
Running Bare
7 Hallswelle Parade 
Finchley Road
London 
NW11 0DL
United Kingdom

If for any reason this form was not enclosed please click on the link below and download a blank returns form.

We will endeavour to process your return as soon as they arrive back, however your refund may take up to 7 working days from the time we receive your returned goods.

If you choose to bring your item to the Running Bare store, you will receive your refund at the time of the return. This refund will be either be credited back to the credit card that was used to purchase the item or in the form of a credit note, if the item was a gift.